Privacy Policy

1. Who We Are

This website is operated by Acentis Group Limited.

Acentis Group Limited provides fractional, interim and advisory C-Suite leadership services to boards, senior leadership teams, private equity and venture capital investors, portfolio companies and other organisations.

Company Details

Acentis Group Limited
Suite 2104
26 Hertsmere Road
Canary Wharf
London
E14 4EF

Email: info@acentis.co.uk
Telephone: 0204 619 8858
Website: www.acentis.co.uk


2. Purpose of This Privacy Policy

This Privacy Policy explains how Acentis Group Limited collects, uses, stores and protects personal information when you use our website, contact us, submit an enquiry, engage with us as a client, prospective client, partner, supplier or prospective Acentis leader, or otherwise interact with us.

We are committed to handling personal information lawfully, fairly, transparently and securely.


3. Information We May Collect

We may collect and process the following types of personal information:

  • Name
  • Job title or role
  • Organisation name
  • Business contact details, including email address and telephone number
  • Information you provide through website forms, emails, calls or meetings
  • Enquiry type and message content
  • Information about your business, leadership needs, partnership interest or professional background
  • Information provided by prospective Acentis leaders, including career background, experience, availability and areas of expertise
  • Website usage information, such as pages visited, referral source, browser type and device information, where analytics or cookies are used
  • Any other information you choose to provide to us

4. How We Collect Information

We may collect personal information when:

  • You submit a contact form on our website
  • You email, call or otherwise contact us
  • You ask about hiring a leader
  • You enquire about joining Acentis as a leader
  • You contact us about partnership or referral opportunities
  • You subscribe to, download or request resources
  • You attend a meeting or event
  • You provide information during commercial discussions
  • You use our website and cookies or analytics tools are active
  • Information is provided to us by a client, partner, introducer, professional adviser or other third party

5. How We Use Your Information

We may use personal information for the following purposes:

  • Responding to enquiries
  • Arranging conversations, meetings or follow-up discussions
  • Assessing client needs and potential Acentis support
  • Managing prospective client, client, partner and supplier relationships
  • Assessing prospective Acentis leaders and their suitability for opportunities
  • Providing information about our services, resources or updates
  • Managing introductions, partnerships and referral relationships
  • Improving our website, services, content and communications
  • Maintaining business records
  • Complying with legal, regulatory, accounting or contractual obligations
  • Protecting our business, systems, rights and confidential information

6. Lawful Bases for Processing

We will only process personal information where we have a lawful basis to do so.

Depending on the circumstances, we may rely on:

  • Legitimate interests, for example to respond to business enquiries, manage relationships, operate our website, develop our services and communicate with clients, partners and prospective Acentis leaders
  • Contract, where processing is necessary to take steps before entering into a contract or to perform a contract with you or your organisation
  • Legal obligation, where we need to comply with legal, regulatory, accounting or tax requirements
  • Consent, where we ask for your consent for specific activities, such as certain marketing communications or non-essential cookies where required

7. Marketing and Communications

We may contact business contacts with relevant information about Acentis, our services, events, resources or updates where we have a lawful basis to do so.

You can ask us to stop sending marketing communications at any time by contacting us at:

info@acentis.co.uk

We will not sell your personal information to third parties.


8. Cookies and Analytics

Our website may use cookies and similar technologies to operate the site, improve performance, understand how visitors use the site and support relevant website functionality.

Some cookies may be necessary for the website to function. Others, such as analytics or marketing cookies, may require consent depending on how they are used.

Where required, we will use a cookie banner or cookie management tool to obtain and manage consent.

A separate Cookie Policy or Cookie Settings page may be provided to explain:

  • What cookies are used
  • Who sets them
  • What they do
  • How long they last
  • How you can manage or withdraw consent

Placeholder for Wirebox / cookie tool:
Please insert cookie tool wording, cookie categories and third-party provider details once confirmed.


9. Sharing Your Information

We may share personal information where necessary with:

  • Professional advisers, such as accountants, lawyers or consultants
  • Service providers, including website hosting, IT, email, CRM, analytics and administrative support providers
  • Acentis leaders, partners or advisers where relevant to your enquiry or relationship with us
  • Clients, investors or partners where relevant to an agreed introduction, opportunity or engagement
  • Regulators, authorities or other parties where required by law or necessary to protect our rights

We will only share information where appropriate and will take reasonable steps to ensure that personal information is protected.


10. International Transfers

Some service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take steps designed to ensure appropriate safeguards are in place, where required by applicable data protection law.

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Wirebox / Acentis to confirm whether website hosting, analytics, CRM, email marketing, form tools or other processors involve international transfers.


11. How Long We Keep Your Information

We will keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, manage business relationships, assess opportunities, comply with legal obligations, resolve disputes and maintain business records.

Retention periods may vary depending on the type of information and the context in which it was provided.

Where information is no longer required, we will delete it or anonymise it where appropriate.


12. Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email system or online transmission can be guaranteed to be completely secure. You should take care when sending confidential or sensitive information to us electronically.


13. Your Rights

Depending on the circumstances, you may have rights under data protection law, including the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Restrict or object to certain processing
  • Request transfer of your information
  • Withdraw consent where processing is based on consent
  • Complain to the Information Commissioner’s Office

To exercise your rights, please contact:

info@acentis.co.uk


14. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office.

ICO website:
www.ico.org.uk


15. Third-Party Websites

Our website may contain links to third-party websites, resources or partner sites.

We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before providing personal information to them.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised date.

Last updated:
28 May 2026